Faqs

We put together frequently asked questions for your convenience. If you do not find an answer here, we are happy to help by phone or email.
When can I log in?

Check-in to our hotel is at 3pm. Check-out is at 12 noon. Late check-out until 14:00, you can add to your reservation with an additional charge of +40 euros. You can call us or leave a message and we will make a reservation for late check-out.

Do you have parking spaces?

Parking spaces at the hotel are subject to prior reservation and limited availability. Parking is €25/night. We have three parking spaces with electric charging. Parking with electric charge 40€/night. Please inform us that you would like an electric parking space when you make a parking reservation. Parking available from 3 p.m. on the day of arrival and until 12 noon on the day of departure. If you want to use the place earlier, you must book the place already the day before +25 €. Bicycles can be safely stored in our locked warehouse.

In front of us you will find the Rihkamator parking lot, where you can pay for parking using the Easy Park application, for example.

Can I take my pet with me?

We love our furry guests! Pets are welcome in some of our rooms (neither Small nor Medium rooms). We charge 35€ per night for pets. The price includes a maximum of two pets. As we have a limited number of pet rooms, please inform us of the number and size of your pets in advance at the time of booking in the details. The checked in guest is responsible for the welfare of their pet, as well as any damages and expenses it may cause. Pets are not allowed to cause disturbance to other hotel guests.

Do you have a sauna?

The use of our atmospheric attic sauna located on the top floor is always part of your stay! The attic sauna is open from 9 am to 12 pm and from 15 pm to 9 pm. Please note that the sauna is a unisex sauna, so bring a bathing suit or towel for the steam bath. In the evenings from 18 to 21 pm, the age limit for the sauna is 12 years.

Can I book spa treatments?

Yes, you can enjoy spa treatments with us either alone or as a duo treatment together! We cooperate with the Relax-Center. You can book RUNO Spa treatments by email: runo@relaxcenter.fi or by phone +35840 662 8520. Please book treatments no later than 24 hours before your arrival.

Check out the SPA treatment menu here.

We are here to help you if you do not find the answer to your question.

Call or email us and we will be happy to answer your questions: info@runohotel.com | +358 29 3191200

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